Cannot access my hotmail account


  1. Posts : 273
    W 10 Home x64
       #1

    Cannot access my hotmail account


    Hi

    Hi I have windows 10

    I have been using Hotmail as my email c;ient for over 20 years and I have had two accounts, each with a unique address,
    one as a facebook email (my second email account) and one for general everyday emails, this is the main account.

    When I try to open my my main hotmail account I get a message that I need to sign up for an Outlook account,
    which I am happy to do except that it only offers the second account not the main account.

    It does not show an account login page only a "enter password" message showing my second account.

    How do I log into the correct account.

    Please advise, any help or advice appreciated.

    by the way I am travelling in Australia and internet access is flakey at best so please be patient,
    I will go online when ever I have signal.

    Regards

    Daniel
      My Computer


  2. Posts : 856
    Windows 10 Pro
       #2

    How are you accessing these accounts?
      My Computer


  3. Posts : 273
    W 10 Home x64
    Thread Starter
       #3

    Hi

    I am using Chrome browser there is a shortcut on the bookmarks bar for each but both go to the same incorrect
    login page.

    Cheers

    Daniel
      My Computer


  4. Posts : 856
    Windows 10 Pro
       #4

    daniellouwrens said:
    Hi

    I am using Chrome browser there is a shortcut on the bookmarks bar for each but both go to the same incorrect
    login page.

    Cheers

    Daniel
    Try clearing your cookies.
      My Computer


  5. Posts : 273
    W 10 Home x64
    Thread Starter
       #5

    Hearsepilot said:
    Try clearing your cookies.
    That fixed it, thanks
      My Computer


 

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